1. FLURAA ESSENCE, a corporation formed under the laws of India, operates the website www.fluraa.com (“Website”).

2. Your use of Website is conditional on your acceptance without change of all of the terms, conditions, and notices used in these Terms, as they may be amended from time to time on the Website.

FLURAA ESSENCE maintains the right, in its sole and absolute discretion, to refuse a User’s registration on the Website without providing a reason.

Password, Login Details, and Privacy

After completing the website’s registration process, you will be given a password and an account designation. You are entirely responsible for any actions that occur under your password or account, as well as for maintaining the secrecy of the password and account. You undertake to promptly alert FLURAA ESSENCE of any unauthorized use of your password or account, as well as any other security breach, and to ensure that you quit your account at the conclusion of each session. FLURAA ESSENCE is not responsible for any loss or damage resulting from your lack of compliance with this section.

Services Rendered:

The website www.fluraa.com offers a variety of Internet-based services (all such services, collectively, the “Service”).

One such service allows customers to purchase specific items under the

“FLURAA ESSENCE” brand, such as cosmetics, toiletries, and other relevant accessories (collectively, “Products”).

FLURAA ESSENCE will dispatch the product to you and be liable to payment for the Services after you place an order.

Privacy Policy:

The User acknowledges that he has read and comprehends the FLURAA ESSENCE Website’s Privacy Statement.

The user also agrees to the terms and conditions of the Privacy Statement.

User with Restriction:

The User agrees not to re – develop, alter, duplicate, distribute, publish, show, perform, reproduce, publish, license, transmit, or resell any information or technology received from the Website.

The content of the Website may be reproduced and duplicated in limited quantities as long as FLURAA ESSENCE is credited as the source and FLURAA ESSENCE’s prior written permission is obtained.

It is stated for the avoidance of doubt that unlimited or wholesale reproduction, duplication of the content for commercial or non-commercial reasons, and unjustified change of data and information within the Website’s content are not authorized.

Guidelines and Rules:

You agree to solely use the Website and Service to publish and upload appropriate messages and materials.

You agree and undertake, for example, that when using a Service, you will not: Disparage, misuse, harass, stalk, endanger, or otherwise violate the legal rights of others; Publish, post, upload, allocate, or disseminate any incredibly insensitive, unholy, defamatory, infringing, obscene, indecent, or illegal topic, title, content, or details;

Upload files containing technology or other patented invention content unless you own or control the rights to it or have gotten all relevant consents;

Upload or distribute files containing viruses, file corruption, or any other similar tools or programmers that might harm the Website’s or another’s computer’s functioning;

Surveys, competitions, pyramid schemes, and chain letters should all be conducted or forwarded.

Download any file that another service user has uploaded that you know, or reasonably should know, cannot be legally disseminated in this manner;

Remove any author attributions, legal or other proper notices, and proprietary labels of the source of software or other information in an uploaded file;

Infringe on any code of conduct or other standards applicable to or for a specific service;

Breach any applicable rules or regulations in place in or outside India at the time; and

Breach any of the terms and conditions of this Agreement, as well as any additional terms and restrictions for use of the Website that may be found elsewhere on the Website.

Make use of any of the services available.

Individual consumers may be denied access to our Cash on Delivery payment option.

Furthermore, we have the right to deny any of our services, terminate accounts, and/or cancel purchases at any time, including but not limited to if we determine that customer behavior is illegal or damaging to our interests.

On any property, you must not make any negative, defamatory, violent, improper, obscene, or indecent statement or comment concerning FLURAA ESSENCE, associates, or partners.

User Representation and Guarantee:

The user promises, warrants, and certifies that the content you provide is yours or that you have permission to use it, and that it does not infringe on the property rights, intellectual property rights, or other rights of others.

You further warrant that, to your knowledge, no action, suit, proceeding, or inquiry has been commenced or threatened relative to any content, including trademarks, trade names, service marks, and copyright previously or currently utilized from you in association with FLURAA ESSENCE’s services.

Exactness Not Guaranteed: (Best accuracy isn’t promised)

FLURAA ESSENCE expressly disclaims any and all warranties about the finish and appearance of the finished Product as purchased by the user.

It is possible that the quality of any items, Services, information, or other material purchased or accessed through the Website will fall short of your expectations.

Due to product availability differences, changes to some components of your purchase may be necessary, such as item specification, size, color, shape, units, weight, and so on.

In this case, you accept that a FLURAA ESSENCE representative will contact you or send an approval request to the email address you provided when placing your transaction.

If you disagree with the suggested modification, you have the option to refuse it by answering within 10 days of receiving it.

If an alternate means to distribute your desired item / product is available, FLURAA ESSENCE may request that you approve a product change one more time.

If you refuse this second request (re-request), your order will be cancelled, and you will receive a full refund via your original payment method within 15 days after your final denial.

Links to Other Websites:

Links to other websites may be found on the Website (“Linked Sites”).

FLURAA ESSENCE or the Website have no authority over the Linked Sites, and FLURAA ESSENCE is not accountable for the work of any Linked Site, including any link contained in a Linked Site, or any changes or updates to a Linked Site.

FLURAA ESSENCE is not liable for any type of message you may get from a Linked Site.

FLURAA ESSENCE is providing these links to you solely as a service, and the presence of any link does not constitute FLURAA ESSENCE’s endorsement of the Linked Sites’ operators or owners, including their legal successors or assigns. Users are encouraged to independently check the authenticity of any material before placing any reliance on it.

Disclaimer of Warranties/Limitation of Liability:

FLURAA ESSENCE sales are “first come, first served,” it is the customer’s obligation to login sooner if they wish to get better items or styles.

Once a product is sold out, it is not replenished.

We cannot guarantee the presence of any Product in our inventory, and we will only notify you if an item is sold out.

The Contest’s terms and conditions will be made accessible separately on the Site.

If there is a discrepancy between these T&C and the terms and conditions of any Contest, the terms and conditions of that Contest will take precedence.

We, as a merchant, assume no responsibility for any loss or damage resulting directly or indirectly from the refusal of authorization for any Transaction due to the Cardholder exceeding the preset limit mutually agreed upon by us and our acquiring bank from time to time.

Our Internet site is provided “as is.”

Except to the extent that such representations and warranties are not lawfully excludable, we make no representations or warranties of any kind, explicit or implied, in connection with these terms and conditions or the site, including but not limited to warranties of merchantability, non-infringement, or fitness for a specific purpose.

You acknowledge that we will not be responsible or liable (whether in contract, tort (including negligence), or otherwise) for any (a) interruption of business; (b) access delays or interruptions to the site; (c) data non-delivery, mis delivery, corruption, destruction, or other modification; (d) loss or damages of any kind incurred as a result of dealings with or the presence of off-website links, to the fullest extent permitted by applicable law (f) any content errors or omissions, or (g) events beyond our control.

FLURAA ESSENCE care products Does not contain Harmful formulations.

Despite the fact that significant effort and precautions are taken to guarantee that the items are fully safe for human consumption, it is possible that some ingredients may cause allergic reactions in some persons or have a detrimental influence on those with pre-existing medical conditions.

Please read the contents and usage instructions included with each of our products to ensure that they are suitable for you.

It is exclusively your responsibility to take appropriate precautions/professional medical/ dermatological advice before using any of our personal care items to which you may be allergic.

FLURAA ESSENCE is not responsible or liable for any product-related issues, including but not limited to any adverse reactions you may have.

You shall be bound by the limitations of liability and disclaimer terms specified in further detail in the product packaging/leaflets for any transactions made through www.fluraa.com.

Moreover, to the fullest extent of the law, we will not be liable for any indirect, special, punitive, incidental, or consequential damages of any kind (including lost profits) arising out of or in connection with the Website or your use thereof, regardless of the form of action, whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages, and our maximum aggregate liability will not exceed INR 1,000 only.

You agree that no claims or actions arising from or connected to the use of the website or these terms and conditions may be made more than one (1) year after the cause of action pertaining to such claim or action originated.

Indemnity clause:

You indemnify, defend, and hold FLURAA ESSENCE harmless from and against any and all losses, liabilities, claims, damages, costs, and expenses asserted against or incurred by FLURAA ESSENCE as a result of, or potentially payable by virtue of, any breach or non-performance of any representation, warranty, covenant, or agreement made or obligation to be performed by you pursuant to these Terms.

Pricing:

Product prices are listed on our website and are included by reference into these Terms. These prices are in rupees of India. FLURAA ESSENCE has the right to alter prices, products, and services at any time.

Gift with Purchase/Product with Purchase (Order comes with a free gift.)

We occasionally conduct deals at FLURAA.COM that include a free gift or a product with your purchase. Please keep in mind that certain promotional goods may or may not have a Best Use Date of more than one year, and you have total discretion over whether or not to accept or delete them from your basket.

Disclaimer on pricing:

The MRP of certain of our items in the offline and online channels may fluctuate depending on the date/period of production and/or import date of the products, but it always remains the same as stated on the individual product / SKU at the time of import.

Delivery:

When The FLURAA ESSENCE is delivered to the shipping carrier, you will get title and risk of loss for any items ordered by you. Lead Delivery Time to Dispatch the Products is 3 to 5 working days from the receipt and Confirmation of Payments.

Packaging:

We will continue to concentrate on lowering our packaging as part of our commitment to the environment, which will reduce our environmental effect. As a result, some of our items are shipped without additional packaging such as safety seals or inside lids. Our goods are also packed with enough “head room” to prevent content leakage, which might cause cream to move within the container during delivery.

Termination:

1. If FLURAA ESSENCE determines, in its sole and absolute discretion, that you have violated any of the Terms, it may suspend or terminate your use of the Website or any Service.

2. If you or FLURAA ESSENCE terminates your use of the Website or any Service, FLURAA ESSENCE may remove any content or other materials related to your use of the Service without obligation to you or any third party.

3. You are responsible for paying for any Service or product that you have previously ordered until either party terminates the Agreement.

You will also be eligible to your royalty advantages under the Policy, which have accumulated or are lawfully considered to have accrued.

Titles:

The headers and subheadings in this document are for reference only and do not describe, interpret, define, or restrict the scope, extent, or intent of the Terms or your right to use the Website included herein, or any other portion or page of the Website, or any Linked Sites in any way.

Interpretation of Number and Genders:  (Numbers and Genders in Interpretation)

The words described above apply to both single and plural forms of the terms defined. Any pronoun must include the masculine and feminine forms whenever the situation requires it. The term “without restriction” is understood to follow the phrases “including,” “includes,” and “including.” The phrases “herein,” “hereof,” “hereto,” “hereunder,” and words of similar significance pertain to the Terms as a whole, unless the context necessitates otherwise.

Severability:

These Terms of Use, as well as all other provisions of these Terms, shall remain in full force and effect. If any provision of the Terms is found to be invalid or unenforceable in whole or part, such invalidity shall apply only to that provision or part of such provision.

Any Abuse is being reported:

Users are entirely responsible for any material or content published to the Website, according to these Terms. FLURAA ESSENCE does not evaluate the contents before they are published on the Website. FLURAA ESSENCE does not verify, approve, or otherwise vouch for any user’s content or any content generally placed or published on the Website. Users may be held legally liable for their content and may be held legally responsible if their content or data contain, for example, defamatory comments or material protected by copyright, trademark, or other intellectual property rights.

If you discover any misuse or violation of these Terms, kindly inform support@fluraa.com.

Unauthorized Charges on your card (Card charges that were not approved)

If you detect charges on your credit/debit card for FLURAA ESSENCE sales but you never created an account or signed up, please verify with close relatives or business associates allowed to make purchases on your behalf to confirm that the order was not placed. If you are still unable to identify the charge, please report it within 60 days of the transaction so that FLURAA ESSENCE can commence an inquiry.

Fraudulent Purchase Cancellation:

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, FLURAA ESSENCE reserves the right to cancel all past, pending and we routinely monitor transactions for fraudulent behavior in order to guarantee a safe and secure purchasing experience. FLURAA ESSENCE retains the right to cancel all past, present, and future orders without responsibility if any suspicious conduct is detected. FLURAA ESSENCE also has the right to refuse or cancel orders in cases such as price errors on the website and stock shortages. Before approving any order, we may additionally demand extra verifications or information. If your order is cancelled in whole or in part, or if further information is necessary to accept your purchase, we will notify you. If you cancel your order after your card has been charged, the money will be refunded to your Card Account. Any promotional vouchers that were utilized for the cancelled orders will not be reimbursed.

Bulk Purchase Cancellation:

FLURAA ESSENCE has the right to cancel any orders that meet the requirements for a ‘Bulk Order’ at any time throughout the product delivery process.

An order is categorized as a ‘Bulk Order’ if it fits the following requirements, as well as any extra criteria established by FLURAA ESSENCE:

1. The products ordered are not for personal consumption, but rather for commercial resale.
2. Depending on the product category, several orders for the same product are placed at the same address.
3. Ordered in bulk quantities of the same product
4. Incorrect address provided in order information
5. Any irregularities in the order’s placement

Any promotional vouchers used to place the ‘Bulk Order’ are not refundable.

What we do about mispricing

Despite the best efforts, a small percentage of the hundreds of goods in our catalogue are incorrectly priced. However, as part of our dispatch procedures, we verify pricing. If the correct price of an item is less than our quoted price, we charge the lesser amount and deliver the item to you.

If the actual price of a product is greater than our quoted price, we will cancel your order and contact you.

Ownership of the website’s contents:

Unless otherwise noted, FLURAA ESSENCE owns all copyright and database rights in the site and its contents. You may not publish, distribute, extract, reuse, or reproduce any part of the site in any material form (including photocopying or storing it in any medium by electronic means) except in accordance with the limited use licence set out in our copyright notice or as permitted by the Indian Copyright Act, 1957 or The Trademark Act, 1999, as applicable, or any equivalent legislation in India.

Trade marks:

Unless otherwise specified, all brand, product, and service names used on this site are FLURAA ESSENCE trademarks, trade names, or service marks.

Without the prior written consent of FLURAA ESSENCE or the owner of such trademarks, trade names, or service marks, you may not advertise or distribute products or offer services under or by reference to, or otherwise use or reproduce any such trademarks, trade names, or service marks.

Copyright:

FLURAA ESSENCE is solely responsible for the content of the pages on this website.

Other than in compliance with the following permits, reproduction of part or all of the contents in any form is forbidden.

1. Personal use copying license: You may make copies of the sites as required incidental acts while viewing it, and you may print as much of the site as is acceptable for private reasons for your own personal use,

B.Limited recopying license: You may recopy the item to specific third parties for their   personal information only if:

1. You credit FLURAA ESSENCE’s web pages as the source of the material.

You must include such recognition in the copy of the content, together with the top-level URL from the FLURAA ESSENCE website; and 2. You advise the third party that these rules apply to him or her and that he or she must comply with them.

This permission to recopy does not authorize the use of the content or any portion of it in any other work or publication, whether hard copy, electronic, or otherwise.

In particular (but not only), no part of a page from the FLURAA ESSENCE website may be disseminated or reproduced for commercial purposes.

Amendments of the terms:

We retain the right to change these Terms at any time and without notification to you. Any such change will become effective once the amended terms are posted on the site.

Regulatory Law:

These conditions shall be governed and construed in accordance with Indian law, without regard to conflict of laws principles, and any disputes arising in connection with them shall be subject to the exclusive jurisdiction of the courts in KOLKATA.

General:

You understand and agree that these Terms and Conditions are the final and exclusive agreement between us regarding your use of the website, and that they replace and govern all earlier proposals, agreements, or other communications.

We retain the right, at our sole discretion, to modify these Terms and Conditions at any time by posting the changes on the website and providing notice of such modification. Any modifications become effective immediately after they are posted on the Site and released as a notification of such change. Your continued use of the website beyond such time signifies your acceptance of all such updated Terms and Conditions. We reserve the right to cancel any of the rights granted by these Terms and Conditions, with or without prior notice. You must promptly comply with such termination or other notification, including, if applicable, by discontinuing all use of the website.

Nothing in these Terms & Conditions shall be considered as forming any agency, partnership, or other kind of joint business between us. Our omission to compel your performance of any term hereof shall not impact our complete right to require such performance at any time afterwards, nor shall our waiver of a violation of any provision herein be construed or held to be a waiver of the provision itself.

Sample:

The samples on this website are for promotional purposes only and are NOT FOR SALE. FLURAA ESSENCE has the right to cancel any order if the number of samples included in the order exceeds the allowable maximum.

Terms for Promotions/Contests/Offers/Campaigns (Promotional/Contests/Offers/Campaigns Conditions)

Offers & Promotions General Terms:

1. Discounts will be applied to the whole goods value, which includes GST and any other applicable taxes. Once all promotional discounts have been applied, the issuance or redemption of a voucher or coupon will apply to the entire amount of the eligible order unless otherwise specified,
2. Only one credit note/gift coupon/coupon can be used per order.
3. Discount coupons may be issued to account holders from time to time; such coupons may only be used to purchases made through the account to which the discount coupon was offered and registered. If you want a refund, it will be provided in the same manner as the original payment method (for example, onto a gift certificate, debit/credit card account, a combination of the two, or, in the event of COD, a Bank Transfer).
4. Promotional discount coupons – From time to time, we may provide promotional discount coupons that can be applied to any, or specific defined, purchases made via this Website.
5. At various periods, FLURAA ESSENCE will present various deals, schemes, or contests.

Unless specifically stated on the site, two distinct deals cannot be combined.

6. FLURAA ESSENCE maintains the right, at any time, to change/modify/add/delete any of the terms and conditions governing the various promotional programmers it presents in the market.

FLURAA ESSENCE has the right to remove a specific scheme from the website or market at any time.

7. If you have any questions about how to utilize your coupon and/or credit note, or about the schemes, please email customer service at support@fluraa.com or phone +91-9903 69 69 67.
8. By participating in any FLURAA ESSENCE contest, you agree to release and hold FLURAA ESSENCE (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand arising out of or related to your participation in the said Contest, including reasonable attorneys’ fees.
9. FLURAA ESSENCE maintains the right to cancel any orders placed with the use of promotional vouchers.

Misuse of any promotional vouchers, unlawful use of vouchers, or mistakes in voucher price and value thresholds are examples of instances in which your transaction may be cancelled.

In such circumstances, the voucher money will not be returned.

10. Appropriate legal action will be taken against websites that are involved in the illicit distribution of FLURAA ESSENCE coupons.

FLURAA ESSENCE will only accept vouchers that have been issued or published directly by us or one of our partner websites.

End-of-Season Sale Terms and Conditions:

1. The End-of-Season Sale is only available while supplies last.

Sale up to 50% off does not suggest that all things are 50% off; SALE is on chosen products, however this amount will fluctuate as stock levels decline. This End of Season Sale is only available in India and falls under the ‘Lifestyle domain.’

2. Sign-up coupons cannot be applied to sale/discounted products.

Read the registration coupon guidelines for further information.

3. Sales/discounts are only available on certain goods.

Although there may be numerous products on SALE, some may be excluded.

4. Prices of items represented on the Site may fluctuate during the order process due to technical faults and typographical information received from our suppliers and service providers. If you find any price or billing issues, please notify us within 24 hours of receiving your order so that we can correct the situation.
5. Promotional offers and discounts may be combined exclusively at FLURAA ESSENCE’s discretion.
6. All offers are non-transferable and do not have a monetary value.
7. FLURAA ESSENCE maintains the right, at any moment, to prolong or terminate the offers/sale without providing additional notice.
8. FLURAA ESSENCE reserves the right, at any time, to amend/add/remove/modify (in whole or in part) any of the terms and conditions of this sale, or to replace, wholly or in part, this promotion with another promotion, whether similar to this promotion or not, or to withdraw it entirely, and FLURAA ESSENCE decision in this regard shall be final and requires no notification to the customer of any kind.
9. All refunds will only be in the form of vouchers.
10. If you have any more questions about how to utilize your coupon and/or credit note, or about the sale/offers, please contact +91-9903 69 69 67 or email customer service at support@fluraa.com.

Get In Touch:

Customer care (Customer service)

If you have any questions regarding the progress of your purchase or have any questions about a product, please give us a call or send us an email.

Email: support@fluraa.com Phone: +91-9903 69 69 67

Complaint

If you are dissatisfied with our services, kindly call the number listed above and request that a Complaint be filed.

Our complaint handlers would handle your issue right immediately.

If your issue is still unsolved, please send an email to support@fluraa.com.